Shipping Policy

Shipping Policy

Last Updated: February 2025

Thank you for shopping at LumiClick. We strive to provide you with a smooth and reliable shopping experience.

📦 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends & holidays).

If we experience a high volume of orders, processing time may be extended by 1–2 days. You will be notified via email if there are any significant delays.

🚚 Shipping Options

We offer two shipping methods:

✈️ Most orders arrive earlier than expected.
🚨 Rarely, delays may occur due to customs clearance or courier handling.

🌍 Shipping Locations

We ship worldwide, including the US, UK, Canada, Europe, Australia, and many more.

If your country is not supported at checkout, email us at:
📧 lumiclick.store@gmail.com

🔍 Order Tracking

Once your order is shipped, you will receive an email with a tracking number.

Tracking may take 2–5 days to update depending on the logistics provider.

📦 Customs, Duties & Taxes

LumiClick is not responsible for customs fees or import taxes imposed by your country.

Any charges incurred during shipping or after delivery are the customer’s responsibility.

🚫 Lost, Stolen, or Delayed Packages

We are not liable for:

• Lost packages due to incorrect address entered by the customer
• Delays caused by customs or shipping carriers
• Stolen packages after confirmed delivery

However, we will help you resolve the issue with the courier.
Please reach out to us at lumiclick.store@gmail.com.

❓ Wrong Address / Change in Order

If you entered an incorrect address, contact us within 12 hours of placing your order, and we will update it if the order has not been shipped yet.

📩 Need Help?

We’re here to assist!

📧 Email: lumiclick.store@gmail.com
📞 Contact Form: Available on our Contact Us page